Bark Control is Currently Hiring!!

Author: Neil Smith   Date Posted:9 April 2010 

Neil Smith

Bark Control Australia is currently hiring!!  If you live in Brisbane (preferably on the southside!)  and would be interested in joining our team, read on....

 

Fulltime Telephone Sales/Distribution/Inventory Position

(Part Time / Full Time for the right Candidate?)

(Note: This position does not involve telephone canvassing/ cold calling)

The successful applicant will be required to fulfil the following roles and responsibilities:

·         Answer telephone calls and emails from potential customers wanting solutions to dog/pet behaviour problems (barking, escaping etc.) and identifying the correct product to meet their needs.

·         Identify internet orders through the e-commerce software and process.

·         Process telephone/internet sales using e-commerce software (including personal data entry, credit card processing, product ordering within the software).

·         Distribution of all orders by:  

o    Locating product and packaging. 

o    Place E Parcel labels on all packages for pick up and place in collection area.

o    Placing Back Order through e-commerce software.

·         Attend to warranty and returns queries via email and telephone.

·         Monitoring stock levels through the e-commerce Software and placing orders with suppliers.

Experience

Essential:

·         Excellent Communication skills

·         Have previous customer service exposure. Have exposure in handling inbound product enquiries and proposing solutions from our range of products.

·         Must be a team player.  That involves performing a cross section of duties at time that may be outside the job description.

·         Be proficient in data entry and have an attention to detail.

·         Be comfortable working with computers and Microsoft office.

·         Be willing to learn new things.

·         Must be willing to have fun.

Desirable (but not essential)

·         Exposure to online purchasing programs.

·         Work experience related dealing with online sales.

·         Have a love for pets.

·         Knowledge of dog/pet related products and accessories

·         Have a familiarity in dog/pet related issues.

 

We believe in finding the right person for the position. For the ideal candidate, we are willing to offer an option of a part time position that would be best suited for both parties. 

Initially, forward resumes to: sales@barkcontrol.com.au 


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